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Deleted bookings and deletion records

Two pages of the reservation menu are used to check deletions: the deletion records, left deliberately by the administration, and the deleted bookings, deleted automatically for lack of validation at the RFID reader. Both show the day chosen in the date picker at the top of the screen.

1. Delete a booking while keeping a record

When the club uses the cash breakdown, the booking panel offers, next to Delete reservation, the Delete and keep a record button. The booking is deleted and the slot becomes free again, but the deletion remains visible:

  • in the schedule, the cell keeps a purple border; hovering over it shows a tooltip with the names of the players of the deleted booking;
  • on the page Manage the deleted traces.

This is useful at the front desk, for example to keep proof that a booking was cancelled and refunded at the cash desk.

2. Manage the deleted traces

In the left-hand menu, open Reservations → Manage the deleted traces. For the chosen day, the list shows the sport, time, court and players' names of each booking deleted with a record. The Excel, CSV, PDF and Print buttons export the list, and the bin removes a record that is no longer needed.

List of the day's deletion records

This page only appears in the menu if Use a code to reserve in administration and Use the cash breakdown sheet are turned on in Parameters → Manage parameters.

3. Bookings deleted for lack of validation

With RFID validation, the player must badge at the reader to confirm their presence. If the option Automatically delete non-validated reservations after 15 minutes is turned on (Parameters → Manage RFID validation), non-validated bookings are deleted and free up the court.

The Reservations → Deleted reservations page lists these bookings for the chosen day: name, sport, date, time and court. The drop-down list filters by sport and the export buttons let you keep a copy.

List of bookings deleted for lack of validation

Bookings that were played but not validated at the reader (when automatic deletion is not turned on) are handled in Reservations → Manage validations: see Manage RFID validation.

To find out who deleted a booking and when, use the deletions tab of the cash journal (see The cash journal and the history of a booking).

Plugin.ch Tutorial — Manage bookings

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